Monday, June 1, 2009

Poor Internet Services Makes Me a Cranky and Bitchy Girl

Posted by SwitSexyThing at 9:23 PM
For people living in San Fernando, Pampanga, I warn you to not subscribe to Satellite Cable Network's DSL services. This provider has been giving me headaches since day one. Slow and frequent disconnection. Imagine subscribing to 384 kbps and getting only 19 mbps downstream and 06 upstream! See the big discrepancy in figures? And now that I have upgraded to 512 kbps, I am always getting a ping time out! What kind of service is that? I can't even upload pics to my social networking groups! And to top it off, their customer service sucks! I called them again tonight for the nth time to report their services and the only thing they can tell me is that they will report this to their technician and for me to call again tomorrow to follow up which by the way is the same thing they said to me when I called them last night and this morning! What is the use of them telling me to call that number whenever I encounter a problem if there are no technicians to attend to internet concerns? The person who answered my calls claim he is a cable technician and knows nothing about what I am ranting about. I am boiling mad by the time I finished our conversation with, "...oh and btw your customer service sucks!" That company will really get it tomorrow! I am not paying 1,300php/month to get this kind of service and hassle.

1 comments on "Poor Internet Services Makes Me a Cranky and Bitchy Girl"

carlamaldita on June 4, 2009 at 3:13 PM said...

they were pushing their DSL on me when I paid for our cable buti na lang di ako nadala sa salestalk nila ka!

carla

 

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